What Data We Collect and Why We Hold It
We collect the information you provide when creating your account — your name, phone number, and email address. When you deposit or withdraw through bKash, Nagad, or Rocket, we record transaction references to verify payments and resolve any disputes quickly. We also collect device and session
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data automatically: your browser type, IP address, and which pages you visit. This helps us keep your account secure and identify unusual login activity. We do not sell your personal data to third parties. Cookies and tracking tools help us understand how you move through the
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platform so we can reduce friction for returning users — particularly on mobile, where most accounts are accessed. Data linked to payment methods like Nagad or Rocket is stored only as long as needed for transaction verification and fraud checks. Where you provide a phone number
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linked to your bKash wallet, that number is used solely for account authentication and payment matching — never for unsolicited contact. Your use of this platform and the application of this policy depend on your local law and the eligible regions where our services are available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.